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I called Zaino in New Jersey and spoke with a "Kevin" there. I began asking him basic questions about Zaino, the history, etc. and he began being arrogant to me. I asked him how long has Zaino been in business and what's in Zaino that makes it so special? His responses were what you would find from a redneck in an auto parts store who hates his job. He was angry and answered me with an undertone that I am a stupid guy with stupid questions and he had an "I'm busy" attitude. I then asked to speak with Sal and he says "call back tomorrow". In my opinion this "Kevin" dude is a complete ___hole and I think I will stay with Meguiares. Posts: 74 | From: Gainesville, FLORIDA | Registered: Jun 2002
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Not to defend Kevin at all ... that's not acceptable customer service ... but call Meguire's and ask them the same questions ... let them earn the business Posts: 4222 | From: Winnipeg MB CA | Registered: Feb 2000
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Send an e-mail to Sal and inform him. He is very customer orientated and I'd bet he'd want to know. I do know that they get VERY busy though, but that is no excuse for rude behavior.
sal@zainobros.com
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Kevin Villier, 2002 SS #186 - 6M with Hurst and "short-stick", TT, navy blue, chrome SS wheels, Bilstein suspension, SS grill, BMR STB, BMR chrome-moly panhard rod, SLP loudmouth, Direct-Flo lid with Holley Power Shot filter, mallory polished MAF ends, 4.10 gears, PPC LT's. 336 rwhp, 345 rwtq
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just contact Sal Zaino. he is a very nice man. tell him about "kevin" and see what he can do for you. Zaino is such a nice product, it would be a shame for you not to use it.
-------------------- 2002 Navy Blue SS #0214 Hard Top
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