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Picked my car up from the shop today. I had an oil/filter change, 6 month checkup, and tire rotation as well as warranty issues (fixed my broken rear defrost, ordered new driver door speaker, ordered lugnut covers and 3 center caps). No problem whatsoever. Never once said anything about the warranty issues and was very nice about it. I take my dealer to Forbes Chevrolet in Camp Hill PA. I highly reccomend them to anyone in the area. The whole staff is great there and almost everyone I passed when I went to pick up my car said hello. Just thought I'd post a 'positive experience' here. I feel bad for those who have gone through so much aggrevation and trouble. Thanks!
-------------------- 2004 Cavalier LS Sport Coupe Manual,Sunroof,16" Chrome, Zaino!!! http://community.webshots.com/user/pazbich3 Used to Drive: 2001 Camaro SS #3220 Posts: 2651 | From: Enola (Harrisburg Area), Pennsylvania | Registered: Jan 2002
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Nice to hear a positive story for a change.
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Kevin Villier, 2002 SS #186 - 6M with Hurst and "short-stick", TT, navy blue, chrome SS wheels, Bilstein suspension, SS grill, BMR STB, BMR chrome-moly panhard rod, SLP loudmouth, Direct-Flo lid with Holley Power Shot filter, mallory polished MAF ends, 4.10 gears, PPC LT's. 336 rwhp, 345 rwtq
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Excellent! Hopefully I will have a similar story to tell on Friday, after my car goes in for warranty work. Posts: 388 | From: NJ | Registered: Dec 2002
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I too have had good experiences with the dealer, many of which I have posted here. There definitely are a few that understand the meaning of service, recognize the value we place on our cars, and respect it.
-------------------- 2000 SS Convertible, M6, Onyx Ebony leather, Hurst, Monsoon, 12 CD SLP Options: Syntech, Mats, Fobs, Plaque, Cover. SLP add ons:SS Grille, SLP Lid & K&N, smooth bellows, SLP CAI.... Other Add Ons: TTS LT headers Y Pipe and Cats, TR 220, LS6 Intake, GMMG, ASP underdrive pulley, Hypertech 180 stat, Granatelli MAF, Rapid Motor Sports custom tuning, BMR STB, LCAs, Relocation brackets, Adj. Panhard, Don Goetz bolt on SFCs, Hotchkis springs, Hurst Billet Plus shifter Appearance: FRCs with afterthoughts SS overlays, Mark's Caliper decals on black painted calipers, AR TTIIs (Gunmetal Spokes) with BFG Gforce T/A KDWs...
96 Impala SS Black Flowmasters SSOA, WCA, NAISSO Posts: 3403 | From: Woodcliff Lake, NJ, USA | Registered: Dec 2000
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Yeah, it's good to know that a dealership actaully has a good service/bodyshop. I bought my car at another dealer since they had the SS on the lot, but my whole family does business with Forbes (and have bought 4-5 vehicles there as well).
On top of that...my total bill for what i mentioned above was $42. Cant complain about that (though I bought the Mobil 1 myself) Posts: 2651 | From: Enola (Harrisburg Area), Pennsylvania | Registered: Jan 2002
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I picked the Envoy up from the dealership after another 3 day stay.
Seems that filing for arbitration and a letter to the dealer principal stirred things up a little.
The assistant service manager is working directly with the platform engineer now to try and work out the bugs ...and they actually seem to be making progress. Posts: 4222 | From: Winnipeg MB CA | Registered: Feb 2000
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