www.chirpthird.com: My 3rd Gear Experience

This is topic My 3rd Gear Experience in forum SSOA: "Back Porch" at www.chirpthird.com.

To visit this topic, use this URL:
http://www.chirpthird.com/ubbcgi/ultimatebb.cgi/ubb/get_topic/f/3/t/010649.html

Posted by SS r Us (Member # 773) on :

My transmission was occasionally popping out of 3rd gear when I was decelerating, so I took it into the dealer to have it fixed before my warranty runs out. I set up a date with the dealer about 2 weeks in advance, and left it with them last Tuesday morning.

Well, Friday afternoon they left me a message telling me that it's not ready yet, but hoped to have it ready Monday (today). So this afternoon I call them and it's still not ready. They say the 3rd gear syncro that Chevrolet sent them does not look like the one they removed from my tranny, and they were waiting for advise from Chevrolet. They can't tell me when it will be done, but it will be right when I get it back.

Now I'm not going to bad mouth my dealer because they've been very good to me, and I know they're taking good care of my car, but I am beginning to wonder if they have ever been inside a M6 before.

Sorry about the long post, but I miss my SS!

Posted by OBSSD (Member # 1258) on :

That's a bummer Jeff...hopefully they get it done soon. At least they didn't just try to make it fit in case it isn't the right part.

Posted by agmSS (Member # 853) on :

Sorry to hear about your tranny problems Jeff. My dealer used to sub out transmission work until they certified a couple of techs on the Tremec T56. Last January, I had my SS in for a broken 5th gear synchro (don't ask)and they went through the gearbox with a microscope. Since it's unusual for a 5th gear synchro to let go, they took their time with it to make sure they really found the root cause. My car was in their hands for about 10 days or so, but it was perfect perfect when I got it back. They wanted to make sure it was fixed right and so far so good.

It sounds like your dealer is trying to take good care of you. They want to make sure the car goes back together correctly so that you don't have to return it and be unhappy. If the new part doesn't look the same as the old one, they just want to verify whether or not the repair spec's out a new part or if they were inadvertantly sent the wrong one from the warehouse. The 3rd gear synchro problem is well documented, so I'm sure any TSB's get into enough detail that it should be straightforward to repair it.

I can certainly empathize with missing your car. It's nerve-wracking to not have it in your own garage....

Good luck,
Andy

Posted by SS r Us (Member # 773) on :

quote:
Originally posted by agmSS:
.......Last January, I had my SS in for a broken 5th gear synchro (don't ask).......

OK Andy, I won't ask......sounds like a painful subject.

Anyway, happy ending to my story. I was able to pick up my SS tonight after 10 days without it. Didn't have much chance to drive it (maybe 12 miles) but everything seems fine so far.

Apparently Chevrolet sent my dealer a syncro without a non-metallic liner in the I.D., twice, and that was what held things up so long. They received the correct syncro yesterday and had it ready for me this afternoon. I'll get a chance to put a few miles on it next week, weather permitting, but I'm sure they took good care of it.

At least it's back in my garage for now!

Posted by agmSS (Member # 853) on :

See ?!?!?

I told you they were just trying to do the right thing.

When I got mine back, I had to drive it home in the winter slop. It's the only time since I've had it that it ever got driven in conditions like that. I had to wait almost 2 weeks before I had a warm enough day to wash it. Then of course, my wife couldn't pry me away from it until it was as spotless as the day I drove it off the lot.

Andy

Posted by HTWLSS (Member # 117) on :

Darn it....sorry to hear you're w/out your SS. Will we be seeing you at the Friday Night Cruise this week or next?

Posted by RHT (Member # 902) on :

Jeff,

Glad your car is fixed! Sorry it took so long. I'll consider myself lucky since my car was done in one day.

After a few weeks, my tranny is breaking in again nicely! I think you will be very happy you got it fixed.

UBB.classic™ 6.7.0