That is what the dealer told me today. He said that the resonator was to close to the differental and was cooking it causing the seal to fail . Has anybody else had this problem or is this a line of SH**......Is it possable
[ 05. September 2003, 11:32 AM: Message edited by: 35TH ED/ed ]
Posted by Mark IXZD 150 (Member # 235) on :
Total bull****. Take it to another dealer.
Posted by Dave2002SS (Member # 1912) on :
As Mark said......total bull. Sounds to me like the dealer doesn't want to replace it under warranty and using the LM is an easy way out. Take it to another dealer.
Posted by Kevin V 2002 SS (Member # 1025) on :
Yep, total BULL.
Posted by JeffY (Member # 120) on :
Pinion seal leak was a no cost option on the F-car. Lots of cars had it right from the factory.
Posted by mhayman (Member # 146) on :
I have had my Loudmouth on for 2 years and my pinion seal is fine. The dealer is just trying to get out of fixing it under warranty. As Mark said, go find another dealer.
Posted by Thom Mackesy (Member # 264) on :
The resonator is NOT that close to the pumpkin. Total BS, they're just trying to weasle out of repairing a common problem.
Posted by 2002Z4CSS (Member # 1393) on :
Ed,now you know why I don't like Gordon Chevrolet.I am suprised they did not threaten to void your driveline warranty. Posted by MMMM_ERT (Member # 1599) on :
No problems here. You want me to take of this guy?
Posted by NATESS (Member # 982) on :
quote:Originally posted by Joey Red: No problems here. You want me to take of this guy?
what joey said
Posted by GiT (Member # 1819) on :
Is this sumhow Gino's fault.........?
I think so.
Posted by 35TH ED/ed (Member # 1709) on :
quote:Originally posted by Joey Red: No problems here. You want me to take of this guy?
YES!!!!!!!
Just talked to the dealer again and asked for the GM rep as I told them that I cant see how a part from a GM supplier (SLP) should cause a problem. A lot of excuses the service mgr is on vacation and I will have to talk to him on Monday.
Posted by BadRag (Member # 1566) on :
I call BS
Posted by SSlick Rick S (Member # 91) on :
Ya know, ever since I put the LM on (years ago), I knew there would come a day when this exact scenario came to fruition, only I thought I'd be the victim...TOTAL BS...Hope your service, uhhem, manager informs them differently when he arrives... Posted by FireChicken (Member # 2067) on :
quote:Originally posted by JeffY: Pinion seal leak was a no cost option on the F-car. Lots of cars had it right from the factory.
I dont think there would be enough heat transferring through the LM to the seal to cause it to fail due to heat. I think your dealership is full of crap.
Posted by ss_rs_z (Member # 1888) on :
Ed, Gordon Chevrolet is the worst dealership to do any type of business with. I have had numerous problems with them over the years and recommend Mark Chevrolet on Michigan Avenue not far from Wayne Road in Wayne.
Gordon Chevrolet will do anything it can to weasel out of warranty work and charge you so they can get the cash.
P.S. I know the story about the Service Mgr. being on vacation. Its the same excuse all the time. How they stay in business blows my mind.
[ 06. September 2003, 06:31 AM: Message edited by: ss_rs_z ]
Posted by chrisL (Member # 97) on :
quote:Originally posted by JeffY: Pinion seal leak was a no cost option on the F-car. Lots of cars had it right from the factory.
Posted by Hawkeye (Member # 88) on :
quote:Originally posted by chrisL:
quote:Originally posted by JeffY: Pinion seal leak was a no cost option on the F-car. Lots of cars had it right from the factory.
Amen - you're not the first. A few drips now and then is very common!
Posted by HTWLSS (Member # 117) on :
quote:Originally posted by JeffY: Pinion seal leak was a no cost option on the F-car. Lots of cars had it right from the factory.
Yup, we received that option.... Posted by poSSum (Member # 119) on :
quote:Originally posted by JeffY: Pinion seal leak was a no cost option on the F-car.
It's certainly not "no cost".
Time and gas to take the car to the dealership for repair. Subsequent incident and near "accident" waiting for the flat deck on the highway (left home with a large coffee ) Time lost enjoying the SS. Hair lost worrying about the SS being at the dealership.
Posted by Steven (Member # 2039) on :
he is full of crap. go some where else
Posted by MMMM_ERT (Member # 1599) on :
quote:Originally posted by poSSum: It's certainly not "no cost".
Time and gas to take the car to the dealership for repair.
Hair lost worrying about the SS being at the dealership.
Exactly why my SS will never see another dealer for the rest of its life.....
Complete incompetence....
Posted by ss_rs_z (Member # 1888) on :
Unfortunately there are some dealers who go out of their way and try to stick it to the customer instead of just doing the job required and send the buyer home happy. No wonder people are buying foreign made cars instead of domestic. Posted by 35TH ED/ed (Member # 1709) on :
quote:Originally posted by Steven: he is full of crap. go some where else
I would go elsewhere the only problen is that this dealer "Replaced" the seal 1 1/2 weeks ago and I have put on a total of 120 miles since I got it back and of those miles 45 of them were to go to work and the dealer after I noticed the leak again .
I dont thing that another dealer would want to touch this problem .
Posted by 35TH ED/ed (Member # 1709) on :
quote:Originally posted by ss_rs_z: Ed, Gordon Chevrolet is the worst dealership to do any type of business with. I have had numerous problems with them over the years and recommend Mark Chevrolet on Michigan Avenue not far from Wayne Road in Wayne.
Ken I didnt take it to Mark as I wasnt real happy with the way they repaired the SS last time.
Posted by 2002Z4CSS (Member # 1393) on :
quote:Originally posted by 35TH ED/ed:
quote:Originally posted by Steven: he is full of crap. go some where else
I would go elsewhere the only problen is that this dealer "Replaced" the seal 1 1/2 weeks ago and I have put on a total of 120 miles since I got it back and of those miles 45 of them were to go to work and the dealer after I noticed the leak again .
I dont thing that another dealer would want to touch this problem .
Sorry to hear that Ed. In all of my years as a Master Automotive Technician,I have replaced 100's of pinion seals and never had one come back leaking.Sounds like the tech shortcutted the procedure or has a lack of experience.
Posted by JeffY (Member # 120) on :
2 words-crush sleeve.
Posted by STONES_SS (Member # 1694) on :
I had the pinion seal replaced on my wifes car Friday morning. She also has the LM and the service manager didn't give a single moan. Fixed it in about an hour.
Posted by 35TH ED/ed (Member # 1709) on :
Can anybody tell me if the LM is run the same way as the stock muffler system ?
Posted by MMMM_ERT (Member # 1599) on :
quote:Originally posted by 35TH ED/ed: Can anybody tell me if the LM is run the same way as the stock muffler system ?
Totally routed the same way...and the LM is just a resonator tube and is much smaller than the actual OEM muffler. All other routing of the system is the same though the diameter of the pipe is larger.
[ 08. September 2003, 12:22 PM: Message edited by: MMMM_ERT ]
Posted by ss_rs_z (Member # 1888) on :
Sorry to hear that Ed. Hopefully your car will be repaired soon. Its a shame you had a problem there too. Posted by 35TH ED/ed (Member # 1709) on :
Thanks MMMM_ERT thats what I wanted to know .
Ken called GM customer service and "Voiced" my concern ...........Will be taking the SS to Mark Posted by Mark IXZD 150 (Member # 235) on :
Hey Ed, you can also take it to any Pontiac dealer.
Posted by ss_rs_z (Member # 1888) on :
Way to go Ed and I hope something gets done. I did the same thing with Chevrolet about the problems I had with them but an email I received back stated that they are an independent business and there was nothing Chevrolet could do. I was beside myself. I hope you get better results bud. Posted by 35TH ED/ed (Member # 1709) on :
quote:Originally posted by Mark IXZD 150: Hey Ed, you can also take it to any Pontiac dealer.
I wish the dealers are brand specific around here or I would have taken it to the GMC/Pontiac dealer I have delt with for years.
Correction just called the Pontiac dealer by me and they said that they could take care of it. Have an Appt for Thursday but I'll drop it off early and talk to a few people I know and see if it can be pushed up some.
[ 08. September 2003, 12:54 PM: Message edited by: 35TH ED/ed ]
Posted by 2002Z4CSS (Member # 1393) on :
quote:Originally posted by Mark IXZD 150: Hey Ed, you can also take it to any Pontiac dealer.
When did GM change their policy on warranty? I just thought any GM vehicle could go to any GM dealer for warranty work only if it was a GMPP Extended Warranty Plan and out of base bumper to bumper warranty,not the base bumper to bumper warranty.
Posted by 35TH ED/ed (Member # 1709) on :
Wife tried to take a company car to a dealer several years ago and was told that she had to go to the brand specific dealer. I know different now .
Posted by 2002Z4CSS (Member # 1393) on :
quote:Originally posted by 35TH ED/ed: Wife tried to take a company car to a dealer several years ago and was told that she had to go to the brand specific dealer. I know different now .
If that is ture,it is news to me.I knew that you could take a Ford to a Mercury dealer to get warranty work done,but never heard of GM brands being warrantied for bumper to bumper warranty concerns.Let us know what you find out Ed. Posted by el ess1 (Member # 1544) on :
Fact: GM cars under a GM factory warranty can have warranty work done at any GM authorized service center. Key word: "can"
The dealers who refuse on a whim, I guess they can if they desire, but GM usually pinches them if they get wind of it. It's going to have to be a pretty good reason if they don't work on warranty claim. If it's the same brand dealer though, they pretty much have to service it.
When it comes to warranty work, GM is the only brand you have to worry about. If any GM authorized service center tells you that you HAVE to go somewhere else, get their name and tell them you'll ask GM Headquarters if what they're telling you is true. They will not like to hear that, believe me. I guess I should clarify a bit, that a Pontiac dealer doesn't absolutely have to work on a Chevy under warranty, but they will. There's exceptions to everything, but generally you won't be left high and dry if you're out somewhere and the nearest GM dealer is a Pontiac dealer.
An exception example is GM goodwrench service plus warranties, where you do have to go back to the originating dealer...but I'm talking the standard factory vehicle warranty. There are some dealers out there that actually tell people if they bought a new Chevy that factory warranty work can ~only~ be done at a Chevy dealer. That's bunk! While it's probably true you run the possibility of better service for a Chevy at a Chevy dealer, since they're more than likely more familiar with that particular model.
The issue is, the dealer can be an azz about it and not fix your car under warranty, but a call to Detroit usually changes their mind real pronto. Trust me. Seen it happen. They'll bend over backwards to please you then. Don't give up on their first bluff. Caution though if you've been going to one dealer for warranty work and get denied, then try at another dealership for the same warranty item. They'll deny it there too.
[ 08. September 2003, 03:55 PM: Message edited by: el ess1 ]
Posted by Mark IXZD 150 (Member # 235) on :
My Camaro has only been to the dealer once for warranty work. It needed a new passenger side window motor. My experience told me that the Chevy dealers in my area suck and that I couldn't trust them. The answer...
I took it to the local Buick dealer where I have my wife's car serviced. They've always treated me right there. I brought the SS in and told them what I needed. Imagine their enthusiasm to have such a cool car in their shop All they see all day is old people and Park Avenues. They did everything I asked and thanked me for bringing it in. Not being a Chevy dealer, they even lied for me so that GM would approve for them to do the warranty work. They told GM that the local Chevy dealer was too busy and said they couldn't do the work right away and that they would gladly take care of the 'loyal GM customer' instead.
The way I see it is, if you find a service manager you like and trust, build a relationship with him (or her). Compliment him on the shop, their service, etc. Then you'll always have a place to go with a friendly face who knows and likes you.
[ 08. September 2003, 06:22 PM: Message edited by: Mark IXZD 150 ]
Posted by ss_rs_z (Member # 1888) on :
Very cool Mark. Glad everything went well for you and that is golden advice you have given. Thanks for sharing. Posted by MM (Member # 1247) on :
Ed, technically they (dealers) are not supposed to work on non franchise makes.... BUT if they sold that vehicle they can do cross line warranty. The new policy went into effect about a year ago... maybe a little longer. Anyways cross line applies more to say a program car a dealer sells. The thinking was that the dealers could take care of "their" customers say you bought a pontiac ex rental at the chevy store why have your customer goto a different store... Im a little suprised that the other dealer will work on it... but michigan is different then the rest of the U.S. Posted by 2002Z4CSS (Member # 1393) on :
Anyway you look at it,I would never take my Camaro to a Cadillac,Olds,GMC,or Buick dealer that does not work on F-bodies.Their techs may not know all of the fixes with these cars like a Chevy dealer may.Having the parts in stock is another factor.A dealer that does not service F-bodies on a regular basis may not carry common parts for an F-body.I will look into this the next time I am at a GM dealer. Posted by TimeLord (Member # 1389) on :
Wonder how many brownies he had to eat to come up with that reasoning logic????? Posted by DWS44 2K2HAWK (Member # 1317) on :
Nothing like hitting close to home! No problems yet...but just had a new Loudmouth installed this afternoon, and the first thing out of the mechanic's mouth when the car went up the lift was "Did you know that your pinion seal is leaking?" I walked under and he showed me the mess where it had leaked and where it had splattered around the underside of the car.
Pardon my ignorance of pinion seals, but will I damage the car if I keep driving it this way? It'll probably be a couple weeks before I can get it to the dealer, but I have two car shows I was planning to do in the meantime.
Posted by 35TH ED/ed (Member # 1709) on :
Well took the SS back to the dealer and they replaced the seal and no word about the Loud Mouth . Lets see what happens.
Ken,Greg I took it back to gordon only for the fact that they had on the paperwork about the LM. And like MM said that any other dealer might not want to do the repair if they saw the note on the computer.......
.......Also I wanted to have the "Muther F's" repair their F*** UP while I sat there. Now I do have paperwork saying that the seal was replaced after the LM comment so their should be no other problem if it has to be replaced again at a properly trained dealer that cares about the customer.
I even got the security wrench back that they said was the mechanics. What are the odds that 1 socket will fill ALL security lugs. Will have to check it against the lugs tonight to make sure.
Dam* I can be a real A** hole when I want to be .
Posted by 35TH ED/ed (Member # 1709) on :
quote:Originally posted by DWS44 2K2HAWK:
Pardon my ignorance of pinion seals, but will I damage the car if I keep driving it this way? It'll probably be a couple weeks before I can get it to the dealer, but I have two car shows I was planning to do in the meantime.
In my opinion(and I'm am as clueless as you are)if the leak were to go long enough depending on the size of the leak it could cause some problems as you are loosing the gear oil I could be wrong though.
It only takes about 1 hour to repair.
Posted by Bill Mason (Member # 1807) on :
quote: Dam* I can be a real A** hole when I want to be .
I know exactly what you mean by that. There were some people at dealers that just hated it when I showed up. In a couple of cases I made it my mission to make their life miserable (just returning the favour )
Glad you got it fixed and you got the lock key back. I can't believe the tech took it and then claimed it was his.
Bill M 98 TA
Posted by ss_rs_z (Member # 1888) on :
I totally respect your decision Ed and you got your wrench back. Posted by MM (Member # 1247) on :
quote:Originally posted by DWS44 2K2HAWK: Nothing like hitting close to home! No problems yet...but just had a new Loudmouth installed this afternoon, and the first thing out of the mechanic's mouth when the car went up the lift was "Did you know that your pinion seal is leaking?" I walked under and he showed me the mess where it had leaked and where it had splattered around the underside of the car.
Pardon my ignorance of pinion seals, but will I damage the car if I keep driving it this way? It'll probably be a couple weeks before I can get it to the dealer, but I have two car shows I was planning to do in the meantime.
Depending how bad it leaks you could damage it if yourlow on fluid. I would have at least the level checked... that would put my mind at ease if it was my car. My 01 SS company car had a leaky rear diff and I do all highway miles... Until one dealer could get it in I had them check the level until I could get back a few days later. Besides it makes one he@@ of a mess underneath the car....
Posted by RichardZ SS (Member # 161) on :
quote:Originally posted by STONES_SS: I had the pinion seal replaced on my wifes car Friday morning. She also has the LM and the service manager didn't give a single moan. Fixed it in about an hour.
I ahte to be the one to tell you this, but if they fixed it in an hour or even two hours, its gonna leak again! What they did was the half-a$$ed fix most dealers try to pull. All your dealer did was drop the driveshaft, remove the pinion nut, remove the old seal and replace with a new one and reassemble. The PROPER procedure is MUCH more involved and complicated than that. In short, the whole rearend must be completely dissassembled and a new crush sleeve placed on the pinion shaft. Then it must be put back togehter and the preload and backlash properly set. YES I know all this from experience. Posted by Doug 97SS #1499 (Member # 100) on :
THere is no cross line warranty with GM. Meaning a Chevy goes to a Chevy and Poncho to Poncho.
Bummer I know but hey they make the rules.
Posted by Bill Mason (Member # 1807) on :
quote:Originally posted by Doug 97SS #1499: THere is no cross line warranty with GM. Meaning a Chevy goes to a Chevy and Poncho to Poncho.
Bummer I know but hey they make the rules.
Strange....I had ALL the warranty work done on my '98 Pontiac Firebird at a Chev Olds dealer...and there was a lot of it. This included Firebird specific stuff too like headlight motor replaceemnt.
Bill M 98 TA
Posted by MaryandRalph (Member # 244) on :
quote:Originally posted by Doug 97SS #1499: THere is no cross line warranty with GM. Meaning a Chevy goes to a Chevy and Poncho to Poncho.
Bummer I know but hey they make the rules.
Hmmm; had our trany work done by a Buick dealer, it was out of the normal warranty period but covered by the extended warranty.
Posted by el ess1 (Member # 1544) on :
quote:Originally posted by RichardZ SS: The PROPER procedure is MUCH more involved and complicated than that. In short, the whole rearend must be completely dissassembled and a new crush sleeve placed on the pinion shaft
Which manual are you using? The approved GM procedure is right in the chassis service manual. It's right there in black and white. The dealer did exactly what the approved procedure calls out for seal replacement. That ~is~ the proper procedure.
With that said, I agree that it isn't normally sufficient. My dealer told me when they did this to mine that they do this first, and if you have any issues after that, you bring it back and they do the crush sleeve thing. They said this particular procedure is a danged if you do, danged if you don't type of thing. GM wants the $3 seal replaced first, if that's the only complaint, and if that doesn't work, then do the more invasive procedure. To which mine had to have done as well. So far, so good. Rare is the dealer to automatically dive into the rear end.
Posted by el ess1 (Member # 1544) on :
quote:Originally posted by Doug 97SS #1499: THere is no cross line warranty with GM. Meaning a Chevy goes to a Chevy and Poncho to Poncho.
Technically, you're right, but globally, you're not. I called my dealership and Chevy customer service (I know, they are sometimes wrong) and asked specifically about this. I got the same answer from both. They told me current policy is that Chevies go to Chevy dealerships, etc., but it ~is~ allowable to do cross line work if you bought the car at that dealership or you show a reasonable need, such as out of town, or the Chevy dealership is too far away, etc. They will not leave you hung out to dry, in other words.
So in all, if the Olds dealer really doesn't want to do warranty work on your Chevy, I guess they really don't have to. But most dealerships usually will, if they know what good customer relations are.
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All they see all day is old people and Park Avenues. They did everything I asked and thanked me for bringing it in. Not being a Chevy dealer, they even lied for me so that GM would approve for them to do the warranty work. They told GM that the local Chevy dealer was too busy and said they couldn't do the work right away and that they would gladly take care of the 'loyal GM customer' instead.