posted
Took my SS to dealer to have them warranty the lower valance over my CM exhaust that cracked due to 2 way tape giving way and they have contacted SLP numerous times and no one answers the phone but they left a voice mail and no one called the parts dept back! What happened to customer service we bought the cars and now need warranty work! Anyone else have someone to contact there? The dealer is Rizza Chevrolet located at 8200 S harlem in Bridgeview,IL. 708-594-6400, and the parts manager is called "Fly", trying to get ready for show and driving season at this rate the car will sit!
-------------------- 2002 SS LE Z4C, all options plus 12 disc Cd changer,ASR,Rear defogger,A-4 Trans. SLP Options: Cm Exhaust, 345 Airbox, Bilstein, Auburn, 35 Ann mats, 35 ann rear deck mat, 35 ann car cover, portfolio, birth certificate key fobs + dash plaque, special Camaro GM Portfolio. Autographed by FBODYFATHER Scott Settlemire, SSOA & WWCA Member! Slp owners Assoc. Posts: 184 | From: Chicago,IL. | Registered: Apr 2003
| IP: Logged
posted
The only SLP Location that is still in operation is in Tom's River NJ. It looks like they have downsized and converting to mustang parts.
-------------------- SS-LS1 Fully Optioned out SLP Version/2001 Black vert #287 500HP 450tq SLP Built it Posts: 44 | From: New Jersey | Registered: Jul 2003
| IP: Logged
quote:Originally posted by Raven: The only SLP Location that is still in operation is in Tom's River NJ. It looks like they have downsized and converting to mustang parts.
All the OE replacement parts and warranty claims are being done out of NJ now.
You need to call them at 1-732-240-3696 Ext.167
Posts: 2441 | From: Chester, NY | Registered: Feb 2000
| IP: Logged
quote:Originally posted by Raven: The only SLP Location that is still in operation is in Tom's River NJ. It looks like they have downsized and converting to mustang parts.
All the OE replacement parts and warranty claims are being done out of NJ now.
You need to call them at 1-732-240-3696 Ext.167
chrisL is right, it might take a little longer, but the issue will be resolved. When I was having trouble with my Bilstein, it took my service rep a while to geteverything sorted out...but everything worked out.
-------------------- 01 SS - #1321, 6sp, T-tops, SLP D/D, SLP mats & key fobs, SLP Bilstein, SLP PP lid - SOLD, gone but not forgotten 87 Iroc - 5sp, TPI, T-top, G92 Pics http://www.highspeeddriving.com/phpbb2/index.php Posts: 388 | From: NJ | Registered: Dec 2002
| IP: Logged
posted
Ditto with the above statements. I called NJ and ordered my grill and filters and got them a week later. Matt was very helpful and did a great job.
posted
I got a card in the mail today asking me to list the cars that I owned and what I would like to see being made in the GTO parts! Strange! Jim and two "Camaros": Julie and Jenny
-------------------- Two 2002 35th Annivesary Camaro SS LE's "Julie" SS #6684 LE #3115 Coupe "Prom Queen with an Attitude" "Rare SS" License Plate "Tattoos" by Ed Hamburger and Scott Settlemire "Jenny" SS #2618 LE #925 Vert "A Dream Come True" "Rare LE" License Plate SLP SFC's SLP STB's SLP Air Lids Torque Thrust II's on Julie Black Earnhardt Intimidators on Jenny Auto Dim/Compass/Temp Mirrors Power Antennas with Switches Granatelli 200 mph White-Face Gauges(Black on Jenny) Red Z06 Fuel Rail Covers Bauer Eradispeeds Red Powder-coated Brake Calipers Chromed Brake Pad Brackets A Few Other Neat Trick Dress-ups Memeber of:SSOA, NSR, TSSRA, LSSRA Posts: 148 | From: Abilene,Texas | Registered: Feb 2003
| IP: Logged
posted
Talk about a small world. I bought my vert C4 from Rizza after I got back from the Gulf War in 1991. I can't say I remember any of the service guys, but it seemed like a good dealership.
Sorry your having problems. Hope things turn out OK.
-------------------- 02 SS vert 35th LE #2790 of 3369, M6 SLP 345HP CME, 97 SS vert 30th Annv. M6 stock, 96 Z28 vert. A4 stock Posts: 339 | From: Philadelphia | Registered: Jul 2002
| IP: Logged
Printer-friendly view of this topic
![[Cool]](cool.gif)
![[Smile]](smile.gif)
