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Author Topic: OnStar Trivia (NFB)
Fbodfather
They don't make songs about Volvos.
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Had a meeting with some OnStar people today......

Every month, OnStar averages:

Performs 30,000 remote door unlocks
Handles 290,000 route support calls
Handles 850 stolen vehicle location requests
Handles 600 airbag deployment notifications
Handles 8,000 emergency services calls
Processes 23,000 remote diagnostic requests
Receives 3,000 Good Samaritan calls
Subscribers make over 5,000,000 calls via OnStar Personal Calling

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Posts: 749 | From: Detroit | Registered: Aug 2001  |  IP: Logged
Sizzle
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I've had a few friends working the On Star help desk, they get quite a few pizza requests, and direction request for the strip club too. [Wink]

One friend used to get the "wazzup" all the time when it was popular.

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2000 SS #6593
5/2004 389.56 rwhp

Posts: 1296 | From: Saginaw, MI | Registered: May 2000  |  IP: Logged
35TH ED/ed
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1/2 of the unlocks are probably from the wife [Eek!] .

On star is great when we go om a trip we take the wifes vehicle . GM gives its drivers the "Full" package [Big Grin]

Posts: 3091 | From: Canton Mi. | Registered: Oct 2002  |  IP: Logged
Jim Mac
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How many pizzas are ordered via OnStar?
Posts: 1907 | From: I hope I'm not repeating myself. Again. And Again. Stop picking on me! Waaahhh!! | Registered: Feb 2000  |  IP: Logged
chrisL
Shhh, I'm on the phone.
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quote:
Originally posted by Fbodfather:
Subscribers make over 5,000,000 calls via OnStar Personal Calling

this is good news for me. OnStar contracted VZ Wireless for the cellular service.
Posts: 2441 | From: Chester, NY | Registered: Feb 2000  |  IP: Logged
35TH ED/ed
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quote:
Originally posted by Jim Mac:
How many pizzas are ordered via OnStar?

All depends on the package [Big Grin] .They will make hotel ans dinner reservations for you.
Posts: 3091 | From: Canton Mi. | Registered: Oct 2002  |  IP: Logged
BrostalSS
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any idea when a pay per use only service will be available?
Posts: 231 | From: Valencia, Ca | Registered: Feb 2003  |  IP: Logged
35TH ED/ed
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Dont know if it will. I dont think it would be feasable if you have the phone service.
Posts: 3091 | From: Canton Mi. | Registered: Oct 2002  |  IP: Logged
Happy_Dan
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And one notification of a foreign prescence near a certain group of GM Vehicles in NH. [Wink]
Posts: 5946 | From: Litchfield, NH, USA | Registered: Feb 2000  |  IP: Logged
KevinA
Dear Sneezy...
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I just cancelled my Onstar on my Saab. In 1 year I have not used it yet.

Interesting trivia!

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00 Hawk TA #588, A4, Red
http://www.myfirehawk.net

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Posts: 2502 | From: Binghamton, NY | Registered: Feb 2000  |  IP: Logged
MM
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quote:
Originally posted by KevinA:
I just cancelled my Onstar on my Saab. In 1 year I have not used it yet.

Interesting trivia!

Hmmm I love it... and use it all the time. I make it a point to pick my cars with it. I espically like the hands free personal calling. Thankfully I haven't had to use the lockout service... its pretty hard anymore with remote keyless entry....

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2002 SS #5973

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SSHEETS
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quote:
Originally posted by MM:
quote:
Originally posted by KevinA:
I just cancelled my Onstar on my Saab. In 1 year I have not used it yet.

Interesting trivia!

Hmmm I love it... and use it all the time. I make it a point to pick my cars with it. I espically like the hands free personal calling. Thankfully I haven't had to use the lockout service... its pretty hard anymore with remote keyless entry....
Ditto. I keep the phone minutes paid up so when I need to call my wife I call her on the OnStar phone. A touch of the button on the steering wheel and we are talking... a lot safer than looking for her phone in her purse while she's driving with our kids in the car!!!

I've used it for directions once too....but don't tell anybody [Wink]

I mainly use it to check the weather to show off to my friends [Big Grin]

Here's another amazing fact. I programmed in phone numbers in the call list. My wife asked for the tag and I told her wouldn't work because it was my voice that recorded the tags...WRONG [Razz] It recognized her voice on my tags!!! [Cool] [Cool]

While voice recognition isn't perfect, OnStar's impresses me.

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02 SS
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SLP LT headers
SLP high flow cats
Chrome ZR1s
SLP STB
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Posts: 545 | From: Gardnerville, NV. | Registered: Aug 2003  |  IP: Logged
MM
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quote:
Originally posted by SSHEETS:


Ditto. I keep the phone minutes paid up so when I need to call my wife I call her on the OnStar phone. A touch of the button on the steering wheel and we are talking... a lot safer than looking for her phone in her purse while she's driving with our kids in the car!!!

I've used it for directions once too....but don't tell anybody [Wink]

I mainly use it to check the weather to show off to my friends [Big Grin]

Here's another amazing fact. I programmed in phone numbers in the call list. My wife asked for the tag and I told her wouldn't work because it was my voice that recorded the tags...WRONG [Razz] It recognized her voice on my tags!!! [Cool] [Cool]

While voice recognition isn't perfect, OnStar's impresses me.

Yeah I like to show it off to friends also... and I use it when I travel to find places like a post office or a resturant.... I agree that hands free is a lot safer... I also like the piece of mind if I was ever in an accident they could call the police if I couldn't....

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2002 SS #5973

Posts: 1045 | From: Seattle, WA | Registered: Nov 2001  |  IP: Logged
35TH ED/ed
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quote:
Originally posted by MM:
quote:
Originally posted by SSHEETS:


Ditto. I keep the phone minutes paid up so when I need to call my wife I call her on the OnStar phone. A touch of the button on the steering wheel and we are talking... a lot safer than looking for her phone in her purse while she's driving with our kids in the car!!!

I've used it for directions once too....but don't tell anybody [Wink]

I mainly use it to check the weather to show off to my friends [Big Grin]

Here's another amazing fact. I programmed in phone numbers in the call list. My wife asked for the tag and I told her wouldn't work because it was my voice that recorded the tags...WRONG [Razz] It recognized her voice on my tags!!! [Cool] [Cool]

While voice recognition isn't perfect, OnStar's impresses me.

Yeah I like to show it off to friends also... and I use it when I travel to find places like a post office or a resturant.... I agree that hands free is a lot safer... I also like the piece of mind if I was ever in an accident they could call the police if I couldn't....
AND IT'S "free" ALSO .............. [Razz] Well upto 15 minutes of phone time.
Posts: 3091 | From: Canton Mi. | Registered: Oct 2002  |  IP: Logged
blkragss02
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Wow!

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SLP OEM air-lid (painted) with Donaldson filter and CAI,
GMMG Chambered exhaust,GMS 200 MPH white gauges,3.73 Rear Axle, SS grille with silver logo, 5-Spoke ZR-1 Chrome Plated Wheels, SS Front Floor Mats, Commemorative Portfolio, Custom FRC's, D Goetz signature series SFC's and STB, Gentex Mirror, Power antenna,T/A shifter handle,clear corners, 160 Therm., HPP3 and Silver SS emblems with 345 hp decals painted calipers with Camaro decal car # 10252 41U Onyx Black -1 of 174 A4 verts


http://community.webshots.com/user/blkragss02

EMCC member #318
http://www.emcamaro.org/

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Posts: 1118 | From: Southgate, MI | Registered: Jan 2003  |  IP: Logged
SSHEETS
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OK, raise you rhand if you've hit the OnStar button and said...

"Hello OnStar, where's Batman?" [Big Grin] [Big Grin] [Big Grin]

--------------------
02 SS
Bilstein susp
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SLP LT headers
SLP high flow cats
Chrome ZR1s
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Posts: 545 | From: Gardnerville, NV. | Registered: Aug 2003  |  IP: Logged
Quasar99SS
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FbodFather - any stats on how may folks have delayed purchases or gone elsewhere because they couldn't get options they wanted on a particular vehicle without having to take OnStar as part of the package?

I, for one, have been putting off replacement of our SUV for a number of years for lack of an "OnStar Delete". Think both the external antenna and internal antenna cable are ugly, don't want a GPS in the vehicle that's not 100% under my direct control, don't want anybody to be able to do a remote unlock, etc.

I don't have a problem with the folks that like it and want it - but you shouldn't have to take it in order to get other options one would want in a particular vehicle. [Frown]

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I couldn't repair your brakes, so I made your horn louder.

Posts: 64 | From: Houston, Tx USA | Registered: Aug 2000  |  IP: Logged
Fbodfather
They don't make songs about Volvos.
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Don't know the answer to that, but I know we get many many many calls from owners of other makes of cars and trucks trying to get it installed.

It MAY be in the package...but you can disable it...and remove the antennas.....and GPS doesn't work until you call in and have the service activated.

Remote unlock can't happen until you identify yourself with a unique code.

(by the way.....I'm watching you RIGHT NOW thru the OnStar satellite.......what IS that you're doing!?!?!?!?!?!)

(just kidding......... [Big Grin] [Big Grin]

Let me ask you this...do you have children or a spouse? I think one of the most impressive stories I've seen with OnStar was when a Cadillac was carjacked......unfortunately there was a small child in a car seat in the back seat....of course, the mother was frantic.......she called OnStar and the car was tracked....child (and Cadillac) rescued. Now....I can't think of a better reason to have OnStar than the peace of mind.....

[ 18. May 2004, 03:31 PM: Message edited by: Fbodfather ]

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Posts: 749 | From: Detroit | Registered: Aug 2001  |  IP: Logged
SSHEETS
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quote:
Originally posted by Fbodfather:
Don't know the answer to that, but I know we get many many many calls from owners of other makes of cars and trucks trying to get it installed.

It MAY be in the package...but you can disable it...and remove the antennas.....and GPS doesn't work until you call in and have the service activated.

Remote unlock can't happen until you identify yourself with a unique code.

(by the way.....I'm watching you RIGHT NOW thru the OnStar satellite.......what IS that you're doing!?!?!?!?!?!)

(just kidding......... [Big Grin] [Big Grin]

Let me ask you this...do you have children or a spouse? I think one of the most impressive stories I've seen with OnStar was when a Cadillac was carjacked......unfortunately there was a small child in a car seat in the back seat....of course, the mother was frantic.......she called OnStar and the car was tracked....child (and Cadillac) rescued. Now....I can't think of a better reason to have OnStar than the peace of mind.....

I (we [Big Grin] ) have two kids and I've got to say that the safety considerations do cross my mind. I didn't specifically by the car with OnStar, but it came with OnStar and XM...I now am a huge fan of both services. [Cool]


...hey Scott, how many fingers am I holding up????? [Razz]

[ 18. May 2004, 03:45 PM: Message edited by: SSHEETS ]

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02 SS
Bilstein susp
345hp CME package
SLP LT headers
SLP high flow cats
Chrome ZR1s
SLP STB
DG SFCs
DG Tunnel Brace
328.4RWHP/349.5TQ

Posts: 545 | From: Gardnerville, NV. | Registered: Aug 2003  |  IP: Logged
35th6spd
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I work with a guy who has ONSTAR in his Yukon; he didnt show up for work one day and didnt call, so we were worried about him .... ONSTAR was very nice, they wouldnt give us specific info on his location (privacy and all) but they verified that his truck was OK and that the airbags had not deployed, etc...

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2002 35th LE anniversary SS #1420
SSOA Member M02-1420
6 Speed/Hurst LS1

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Jim Mac
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quote:
Originally posted by SSHEETS:
...hey Scott, how many fingers am I holding up????? [Razz]

You shouldn't be giving Scott the finger......
Posts: 1907 | From: I hope I'm not repeating myself. Again. And Again. Stop picking on me! Waaahhh!! | Registered: Feb 2000  |  IP: Logged
SSHEETS
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quote:
Originally posted by Jim Mac:
quote:
Originally posted by SSHEETS:
...hey Scott, how many fingers am I holding up????? [Razz]

You shouldn't be giving Scott the finger......
[Eek!] [Eek!] It was a thumb, not a finger!! [Big Grin] [Big Grin]

--------------------
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Bilstein susp
345hp CME package
SLP LT headers
SLP high flow cats
Chrome ZR1s
SLP STB
DG SFCs
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Posts: 545 | From: Gardnerville, NV. | Registered: Aug 2003  |  IP: Logged
MM
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quote:
OAND IT'S "free" ALSO .............. [Razz] Well upto 15 minutes of phone time. [/QB]
You get 30 minutes free... At a meeting we had I answered a question right and got a prepaid onstar phone card... not a bad prize.... [Big Grin]

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2002 SS #5973

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Quasar99SS
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I guess we'll just have to agree to disagree about OnStar, but the fact remains that GM is losing sales because there's no "OnStar Delete".

There are other ways to address the carjack scenario if marketing has shown that to be a particular concern. Devices have been on the market for many years now that will kill the engine after it's gone anywhere between 100yds and 1/4 mile.

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I couldn't repair your brakes, so I made your horn louder.

Posts: 64 | From: Houston, Tx USA | Registered: Aug 2000  |  IP: Logged
MM
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quote:
Originally posted by Quasar99SS:
I guess we'll just have to agree to disagree about OnStar, but the fact remains that GM is losing sales because there's no "OnStar Delete".

There are other ways to address the carjack scenario if marketing has shown that to be a particular concern. Devices have been on the market for many years now that will kill the engine after it's gone anywhere between 100yds and 1/4 mile.

I highly doubt that GM is losing sales due to onstar. Remember the hot button promotion... it was to build brand awareness of Onstar and get peoples butts in a GM vehicle. Heck now 3 or 4 OTHER IMPORT manfactures are equiping their vehicles with Onstar. Talk to a person who has used Onstar for a medical emergency and couldn't reach their cell phone and they swear they will never own anything without it again... You get one year free with most vehicles now... after that you don't have to renew. I'm not 100% but I do believe it is bundled with most high end packages (like a LT for example on a chev) but you can choose to order it on lessor models. If your that uptight about it look into a less equiped model or you don't have to activate it. I know here in the coming years the antenna will get smaller and you'll see body colored antennas for XM and Onstar... the new Cad and Vette use body colored XM antennas that don't stand out as much... and Onstar antenna will be incorporated into the inside rear view mirror if I recall correctly.... I imagine this technology will trickel down to the other lines as they are redesigned.....

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2002 SS #5973

Posts: 1045 | From: Seattle, WA | Registered: Nov 2001  |  IP: Logged
KevinA
Dear Sneezy...
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I hate it when you are forced to have a technology you don't want. I would prefer an onstar delete option.

When I am in the market for another car, if GM does not offer a delete option, I won't buy from GM.

I have no use for it. The cell phone coverage sucks and it's also analog. I get better reception from my cell phone. Add a headset and voice calling on my cell and it's easier than the damn onstar system. I have also had a ton of problems with my onstar computer and had it replaced (and they wiped out all my saved numbers to boot). When I called onstar to re-set up the new system, they were clueless as to what to do.

Posts: 2502 | From: Binghamton, NY | Registered: Feb 2000  |  IP: Logged
35TH ED/ed
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quote:
Originally posted by MM:
quote:
OAND IT'S "free" ALSO .............. [Razz] Well upto 15 minutes of phone time.

You get 30 minutes free... At a meeting we had I answered a question right and got a prepaid onstar phone card... not a bad prize.... [Big Grin] [/QB]
Thought that it was 15. I dont have any left when I get the Vehicle. The wife Always uses them up while she is driving it.
Posts: 3091 | From: Canton Mi. | Registered: Oct 2002  |  IP: Logged
Quasar99SS
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Well, they *are* losing sales because as I've said above, they've lost mine.

All the "what ifs" in the world don't change matters any. They could easily be counterpointed by arguments for making drive shaft safety loops, roll cages and 4 point harnesses, and/or armored passenger compartments with bullet-proof glass, and/or run-flats, manditory equipment (some of which I'd favor and some of which I wouldn't).

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I couldn't repair your brakes, so I made your horn louder.

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Fbodfather
They don't make songs about Volvos.
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[QUOTE]Originally posted by Quasar99SS:
[QB] FbodFather - any stats on how may folks have delayed purchases or gone elsewhere because they couldn't get options they wanted on a particular vehicle without having to take OnStar as part of the package?
[end QUOTE]


Actually, all research (and it's extensive) shows that the number of rejectors is minimal....almost non-existent....(there IS you and a few more) However, several forms of research (both brand and OnStar) show that it was a motivator for a lot of plus sales.

We don't want to lose sales, that said, OnStar has been packaged...and perhaps may become standard one day.

Now....I suspect that there are SEO options (Special Equipment Option) that are available to fleet that may allow you to delete it.....will check.

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Posts: 749 | From: Detroit | Registered: Aug 2001  |  IP: Logged
MM
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quote:
Originally posted by KevinA:
I hate it when you are forced to have a technology you don't want. I would prefer an onstar delete option.

When I am in the market for another car, if GM does not offer a delete option, I won't buy from GM.

I have no use for it. The cell phone coverage sucks and it's also analog. I get better reception from my cell phone. Add a headset and voice calling on my cell and it's easier than the damn onstar system. I have also had a ton of problems with my onstar computer and had it replaced (and they wiped out all my saved numbers to boot). When I called onstar to re-set up the new system, they were clueless as to what to do.

Actually I find the opposite... while Onstar is analog it uses a 1 watt system vs a cell phone which is a lot less(not sure the specific output)... so you actually get better coverage or service...its a lot like the old bag cell phones.. those babies had some power unlike these weak cell phones today. At least I do better here where I live in the back woods. In the next year or so Onstar is going digital....

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2002 SS #5973

Posts: 1045 | From: Seattle, WA | Registered: Nov 2001  |  IP: Logged
SSHEETS
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quote:
Originally posted by MM:
quote:
Originally posted by KevinA:
I hate it when you are forced to have a technology you don't want. I would prefer an onstar delete option.

When I am in the market for another car, if GM does not offer a delete option, I won't buy from GM.

I have no use for it. The cell phone coverage sucks and it's also analog. I get better reception from my cell phone. Add a headset and voice calling on my cell and it's easier than the damn onstar system. I have also had a ton of problems with my onstar computer and had it replaced (and they wiped out all my saved numbers to boot). When I called onstar to re-set up the new system, they were clueless as to what to do.

Actually I find the opposite... while Onstar is analog it uses a 1 watt system vs a cell phone which is a lot less(not sure the specific output)... so you actually get better coverage or service...its a lot like the old bag cell phones.. those babies had some power unlike these weak cell phones today. At least I do better here where I live in the back woods. In the next year or so Onstar is going digital....
Legal max on a cell phone 250 miiliwatts, that's 0.250 for our technically challenged friends [Big Grin]

--------------------
02 SS
Bilstein susp
345hp CME package
SLP LT headers
SLP high flow cats
Chrome ZR1s
SLP STB
DG SFCs
DG Tunnel Brace
328.4RWHP/349.5TQ

Posts: 545 | From: Gardnerville, NV. | Registered: Aug 2003  |  IP: Logged
SSHEETS
2nd Gear
Member # 1989

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quote:
Originally posted by Fbodfather:
[QUOTE]Originally posted by Quasar99SS:
[QB] FbodFather - any stats on how may folks have delayed purchases or gone elsewhere because they couldn't get options they wanted on a particular vehicle without having to take OnStar as part of the package?
[end QUOTE]


Actually, all research (and it's extensive) shows that the number of rejectors is minimal....almost non-existent....(there IS you and a few more)

Well now this looks like it all comes down to the definition of what the word "IS" is...haven't I heard this before? [Wink]

I find that Onstar will connect in places my cell phone can't even dream of. That is more likely a function of the Verizon (OnStar provider)network coverage verses Nextell or ATT in my area. Of course the 4x transmission strength helps too!! As any of you that have studied radio transmission know, the transmitter strength and antenna tuning (SWR) is much more important than the reciever setup. Of course phone is bidirectional so both are important. Analog will also work poorly while digital either works or it doesn't. In an emergency situation I'd rather connect on a bad phone call than know that my digital won't bother me with a poor quality call. If I can get to OnStar in an emrgency, they can send help, even if they can't understand every word I'm saying. [Cool]

[ 20. May 2004, 01:10 AM: Message edited by: SSHEETS ]

--------------------
02 SS
Bilstein susp
345hp CME package
SLP LT headers
SLP high flow cats
Chrome ZR1s
SLP STB
DG SFCs
DG Tunnel Brace
328.4RWHP/349.5TQ

Posts: 545 | From: Gardnerville, NV. | Registered: Aug 2003  |  IP: Logged
   

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